¼â½ÐÊÓÆµapp's Subprocessors
This page provides the current list of third party service providers that ¼â½ÐÊÓÆµapp engages to help us provide our services and may have access to Personal Information of our customers (“Subprocessorsâ€) as outlined in ¼â½ÐÊÓÆµapp’s Customer Privacy Policy.
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Please use the “Subscribe to Updates†functionality at the top of the page to receive emails from ¼â½ÐÊÓÆµapp regarding updates to the list of Subprocessors and/or changes to the information provided on this page. Should you choose not to use this functionality to receive email notifications, it is our expectation that you check the link regularly for any updates.
Our commitments regarding Service Providers
All of the Subprocessors listed below have a legitimate need to access Personal Information in order to provide their service to ¼â½ÐÊÓÆµapp as a part of ¼â½ÐÊÓÆµapp’s provision of the services to our customers. With regard to Subprocessors, ¼â½ÐÊÓÆµapp commits to:
- Conduct due diligence on the data privacy and security measures of new Subprocessors before providing access to Personal Information and monitor on an annual basis thereafter. As part of this process, ¼â½ÐÊÓÆµapp reviews the Subprocessor’s security documentation, practices, and posture to ensure alignment with ¼â½ÐÊÓÆµapp’s information security program and standards;
- Enter into a written agreement which requires at least the same level of protection for Personal Information and individuals as set out in ¼â½ÐÊÓÆµapp’s Customer Privacy Policy and our agreements with customers, as applicable, before providing access to Personal Information;
- Restrict the Subprocessor’s access to Personal Information to only what is necessary to fulfill our contractual obligations or as otherwise permitted under the agreements with our customers or under applicable data privacy laws; and
- Remain liable for any processing of Personal Information carried out by Subprocessors to the same extent we would be liable if performing the services ourselves.
Subprocessors
¼â½ÐÊÓÆµapp’s Subprocessors of Personal Information are:
Subprocessor | Purpose | Location | Student Data | Educator Data |
Amazon Web Services | Cloud hosting services | United States | |
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Anthology (formerly Blackboard) | Video conferencing and attendee tracking for tutoring services | United States | |
|
Boomi, Inc. | Data integration | United States | Ìý | |
Datadog | Performance and security monitoring | United States | |
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dbt Labs, Inc. | Run database queries | United States | |
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Egnyte, Inc. | Secure file exchange | United States | |
|
Fivetran, Inc. | Database loading | United States | |
|
Gainsight, Inc. | Customer support | United States | Ìý | |
Google, LLC | Cloud hosting services | United States | |
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Google, LLC (Looker) | Data warehouse analytics | United States | |
|
HubSpot | Email delivery | United States | Ìý | |
MongoDB, Inc. | Database hosting | United States | ||
Salesforce | Customer relationship management | United States | Ìý | |
SchoolDay (formerly GG4L) | Secure rostering | United States | ||
Snowflake, Inc. | Database hosting | United States | ||
Talkdesk, Inc. | Customer support | United States | Ìý | |
Twilio, Inc. (Sendgrid) | Email delivery | United States |
Updates
Date of Change | Change | Notes |
October 10, 2025 | Changed Blackboard to Anthology and GG4L to SchoolDay. Update MongoDB purpose. Added Datadog to the Students Subprocessor List. Created Educators Subprocessor List. | Anthology and SchoolDay updated their corporate branding. Added list of Educator Data Subprocessors to clarify which partners process educator data. |
June 14, 2024 |
Removed Desmos Studio, PBC, Qualfon Data Services Group, LLC, and Zendesk, Inc. | These partners and services are no longer used for customer support. |
July 27, 2023 |
Added Fivetran |
– |
September 15, 2022 |
Corrected name of Desmos Studio, PBC. |
– |
July 21, 2022 | Added Desmos Collective LLC, Google, MongoDB, Twilio, and Zendesk | These services support Mathigon.org and Desmos Classroom |
July 20, 2022 | Added Qualfon Data Services Group, LLC | – |
October 4, 2021 | Added Blackboard, Inc. | – |
July 26, 2021 | Fishtown Analytics, Inc. renamed to dbt Labs, Inc. | – |
June 17, 2021 | Updated with data warehousing and roster services providers | – |
May 28, 2021 | Initial public posting. | – |